If you have purchased a hosting service from WebGuru but cannot remember where to find your hosting login details, you can usually locate the information through your WebGuru Client Area or the account information provided when your hosting service was set up.
This guide explains where to look and what to do if you cannot find your details.
What You Need
Before you begin, make sure you have:
- The email address used to create your WebGuru account
- Access to that email account
- Your WebGuru account password, if available
- An active WebGuru hosting service
1. Check Your Email
Start by checking the email address you used when purchasing your WebGuru hosting service.
Search your inbox for messages from WebGuru relating to:
- Your hosting order
- Hosting account setup
- Account activation
- Hosting service information
- Login or welcome information
If you cannot find the email, check your Spam, Junk, Promotions, or other filtered folders.
Tip: Use keywords such as WebGuru, hosting, hosting account, or order when searching your mailbox.
2. Log In to Your WebGuru Client Area
If you already have access to your WebGuru account, log in to the WebGuru Client Area.
The Client Area is where you can manage your WebGuru account and view the services associated with it.
If you need help logging in, see: How to Log In to Your WebGuru Client Area
3. Locate Your Hosting Service
After logging in, go to the section of your account that shows your active services.
Select the hosting service you want to manage.
Depending on your hosting package and the current WebGuru interface, you may see information relating to your hosting service, including access or management options.
4. Check Your Hosting Access Information
Your hosting service may provide separate access information from your main WebGuru Client Area login.
It is important to understand the difference between:
WebGuru Client Area login
Used to manage your WebGuru account, services, orders, and related account information.
Hosting control panel login
Used to manage your hosting environment, where applicable. This may include website files, databases, email accounts, and other hosting features.
Therefore, your WebGuru Client Area email and password may not necessarily be the same credentials used for your hosting control panel.
5. If You Have Forgotten Your Password
If you know the email address associated with your WebGuru account but cannot remember your password, use the available password recovery option on the relevant login page.
Follow the instructions provided to reset your password.
For security reasons, never share your password with another person.
If You Cannot Find Your Hosting Login Details
If you have checked your email and WebGuru Client Area but still cannot find your hosting login details:
- Confirm that you are using the email address associated with your WebGuru account.
- Check your Spam or Junk folder.
- Confirm that your hosting order was completed and activated.
- Check your WebGuru Client Area for the relevant hosting service.
- Contact WebGuru Support if you still cannot locate the required information.
When contacting Support, provide the email address associated with your WebGuru account and relevant hosting/order information. Do not send your password.
Client Area vs Hosting Login
| Login | Purpose |
|---|---|
| WebGuru Client Area | Manage your WebGuru account and hosting services |
| Hosting Control Panel | Manage your hosting environment, where applicable |
| Email Account | Access your business or hosting email, where applicable |
Keeping these separate makes it easier to identify which login you need when managing your website.
Need Help Finding Your Hosting Login Details?
If you still cannot find your hosting login details, log in to your WebGuru account or contact WebGuru Support for assistance.
Our team can help you identify the appropriate access information for your hosting service.
